At q16, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and secure your information while providing a trusted betting and gaming platform for Indian players.
We collect information provided during account registration, including your name, email address, phone number, and payment details. Additional device and browser data are collected automatically to improve service performance and security.
Local payment details related to INR transactions also help us verify payments and comply with regulatory requirements. Cookies and tracking technologies are used to personalise and enhance your experience while browsing the platform.
We also collect usage data such as login times, game preferences, and betting behavior to tailor offers and ensure responsible gaming.
Your personal information is used to verify identity, process deposits and withdrawals, deliver targeted promotions, and provide customer support. Data helps us maintain platform security, detect fraudulent activity, and comply with legal obligations.
We use analytics to continuously improve service offerings and user interface design. Personal data is never sold to third parties or used without your explicit consent unless required by law.
All usage complies with applicable Indian data protection regulations and international privacy standards.
q16 employs cookies and similar technologies to enhance usability, remember user preferences, and analyse site traffic. These technologies enable us to recognize you on return visits and deliver customized content.
You may control cookie preferences via your browser settings, though disabling essential cookies may impact site functionality. We do not use cookies to collect sensitive personal information without consent.
Third-party services such as analytics providers may also place cookies, governed by their respective privacy policies.
All personal data collected by q16 is stored securely on encrypted servers with robust access controls. We implement industry-standard technical and organizational measures to prevent unauthorized access, alteration, or destruction of data.
Regular security audits and incident response protocols help maintain data integrity and confidentiality. We retain user data only as long as necessary to provide services and comply with legal requirements.
Your trust and data security remain our highest priority across all platform operations.
q16 does not share your personal data with any third parties for marketing or commercial purposes without your explicit consent. Data may be shared with service providers for payment processing, identity verification, and compliance, strictly under confidentiality agreements.
We may also disclose data to law enforcement or regulatory authorities when legally required. Any third-party partners comply with applicable data protection laws and must adhere to q16’s privacy standards.
We continuously monitor all third-party engagements to safeguard your privacy rights.
You have the right to access, update, correct, or delete your personal information held by q16, subject to compliance with regulatory obligations. Requests to exercise these rights can be submitted via our customer support.
Additionally, you may opt out of marketing communications at any time. We provide tools within your account settings to manage privacy preferences, cookie settings, and communication consents.
q16 is committed to transparency and will provide clear notices regarding data use and consent management.
We may update this Privacy Policy from time to time to reflect evolving laws, service improvements, or operational changes. Updated versions will be posted on this page with a revised effective date.
Your continued use of q16 services after changes implies acceptance of the new policy. We encourage regular review of this page to stay informed about how we protect your data.
Significant changes might be communicated directly via email or platform notifications to ensure you are fully informed.
If you have any questions or concerns regarding your privacy or data security, please contact our support team through the FAQ, or visit our Home page to get in touch.
You may also choose to register or login for personalized privacy controls and enhanced data access.